66cv Privacy Policy

66cv ("we", "us", "our") operates the online betting and casino platform accessible at https://66cv.io. We are committed to protecting the personal data of every player who uses our platform. This Privacy Policy sets out in clear, plain terms what personal information we collect, why we collect it, how we store and protect it, who we may share it with, and what rights you have in relation to your data.

This policy applies to all users of the 66cv platform, including visitors who browse the website without registering, as well as registered players who hold an active account. It covers data collected through the website, any associated mobile interfaces, and communications between you and the 66cv support team.

This Privacy Policy should be read alongside the 66cv Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. Where any conflict exists between documents, this Privacy Policy governs all matters relating to personal data processing.

66cv collects personal data in several categories. The specific data we hold about you depends on how you interact with the platform — a browsing visitor will have less data on record than a verified, active player.

2.1 Registration Data

When you create a 66cv account, we collect the information you provide during sign-up, which typically includes:

• Full legal name
• Date of birth
• Email address
• Mobile phone number
• Residential address (city, district, country)
• Chosen username and hashed password

2.2 Identity Verification (KYC) Data

To comply with our age verification and fraud prevention obligations, we may request the following documents at any stage of your account lifecycle:

• National Identity Card (NID) or passport
• Driving licence or other government-issued photo ID
• Proof of address (utility bill, bank statement, etc.)
• Proof of payment method ownership (screenshot of bKash / Nagad / Rocket registered number)

2.3 Financial Data

When you make deposits or request withdrawals, we collect transactional data including:

• Mobile wallet numbers (bKash, Nagad, Rocket, Upay)
• Card number last four digits (for Visa / Mastercard transactions)
• Transaction reference numbers and amounts in BDT
• Deposit and withdrawal history

We do not store full card numbers or mobile banking PINs. Payment transaction processing is handled by our payment partners, who maintain their own security and privacy standards.

2.4 Gaming Activity Data

We maintain records of your activity on the platform, including:

• Bets placed, including event, market, stake amount, odds, and outcome
• Casino game sessions, including game title, session duration, and results
• Bonus claims, wagering progress, and promotional participation
• Responsible gaming tool usage (deposit limits set, self-exclusion requests)

2.5 Technical & Device Data

When you access the 66cv platform, our systems automatically collect certain technical information:

• IP address
• Device type, operating system, and browser version
• Session timestamps and duration
• Pages visited and features accessed within the platform
• Referring URL (the website you visited before arriving at 66cv)

2.6 Communication Data

When you contact the 66cv support team, we retain records of that communication, including the content of your messages, the date and time of contact, and any resolution outcomes. This data is used to resolve disputes, improve our service, and maintain audit trails.

66cv collects personal data through the following channels:

3.1 Directly From You

The majority of the personal data we hold is provided directly by you. This includes information you enter during account registration, data you submit during identity verification, and details you provide when contacting our support team.

3.2 Automatically During Platform Use

When you access the 66cv platform, our servers and analytics systems automatically log technical data including your IP address, device identifiers, and browsing activity within the platform. This collection occurs whether or not you are logged into an account.

3.3 From Payment Partners

When you initiate a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a card payment provider, our payment processing partners share transaction confirmation data with us, including transaction reference numbers and the status of each transaction. We do not receive your full payment credentials from these partners.

3.4 From Cookies and Similar Technologies

We use cookies and similar tracking technologies to maintain your session while you are logged in, remember your platform preferences, and gather anonymised analytics data on how the platform is used. For full details, please refer to Section 7 (Cookies & Tracking) of this policy.

66cv uses the personal data we collect for the following specific purposes:

• Account Management: Creating, maintaining, and securing your 66cv player account, including processing login authentication and account recovery requests.
• Transaction Processing: Verifying, processing, and recording deposits and withdrawal requests in BDT via your chosen payment method.
• Age & Identity Verification: Confirming that you meet the minimum age requirement of 21 years and that the identity information provided during registration is accurate.
• Fraud Prevention & Security: Detecting and investigating suspicious account activity, collusion, money laundering, and abuse of promotional offers. Technical data such as IP address and device fingerprint is used to identify multiple accounts and other prohibited conduct.
• Responsible Gaming: Monitoring gaming activity to identify patterns consistent with problem gambling behaviour, and enabling the tools (deposit limits, self-exclusion) that players use to manage their activity.
• Customer Support: Responding to account queries, resolving disputes, and maintaining records of support interactions for quality assurance.
• Platform Improvement: Using anonymised and aggregated analytics data to understand how the platform is used, identify technical issues, and improve the user experience for all players.
• Promotional Communications: Sending emails or on-platform notifications about bonuses, seasonal promotions (including BPL, IPL, Eid, Pohela Boishakh offers), and platform updates. You may opt out of marketing communications at any time by contacting [email protected].
• Legal Compliance: Retaining records as required by applicable law and responding to valid legal requests from competent authorities.

66cv processes your personal data under the following legal bases:

• Contractual Necessity: Processing your registration data, financial data, and gaming activity records is necessary for the performance of the contract between you and 66cv — specifically, to operate your account, process transactions, and deliver the platform's services.
• Legal Obligation: We are required by applicable law to conduct identity verification, retain certain financial records, and cooperate with legitimate regulatory or law enforcement inquiries. Processing for these purposes is mandatory.
• Legitimate Interests: We process technical data, device data, and communication data based on our legitimate interests in operating a secure, fraud-resistant platform and improving our services. These interests do not override your fundamental privacy rights.
• Consent: Where we send marketing communications or use non-essential cookies, we rely on your consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

66cv does not sell, rent, or trade your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for each purpose.

6.1 Payment Service Providers

To process deposits and withdrawals, we share the minimum necessary data with our payment partners, including bKash, Nagad, Rocket, Upay, and card payment processors. These partners are contractually obligated to handle data securely and are prohibited from using your data for any purpose other than processing your transaction.

6.2 Identity Verification Partners

Where we use a third-party service to assist with KYC document verification, we share relevant identity documents and registration data with that partner for the sole purpose of verification. Such partners are bound by strict data processing agreements.

6.3 Technology & Infrastructure Partners

We use trusted third-party technology providers for services such as platform hosting, data storage, analytics, and customer support tooling. These providers process data on our behalf and under our instruction, and may not use your data independently.

6.4 Legal & Regulatory Disclosure

66cv may disclose personal data to competent authorities, courts, or law enforcement agencies where we are required to do so by valid legal process. We will notify you of any such disclosure where permitted by law to do so.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the 66cv business, player data may be transferred to the acquiring entity as part of that transaction. We will notify affected players in advance of any such transfer and ensure that the receiving entity is bound by equivalent data protection obligations.

The 66cv platform uses cookies and similar technologies to deliver a functional, personalised, and secure experience. A cookie is a small text file placed on your device by a website when you visit it. We use the following categories of cookies:

7.1 Strictly Necessary Cookies

These cookies are essential for the platform to function. They maintain your login session, store your language and currency preferences, and ensure security features operate correctly. These cookies cannot be disabled without impairing core platform functionality.

7.2 Analytical Cookies

We use anonymised analytics cookies to understand how players navigate the platform — for example, which pages receive the most traffic, where users drop off, and how long sessions last. This data is used solely to improve the platform and is not linked to your individual account profile.

7.3 Functional Cookies

Functional cookies remember choices you make on the platform, such as your preferred deposit method, table limits, or notification settings. These cookies improve your experience by reducing the need to re-enter preferences on each visit.

7.4 Managing Cookies

You can control cookie settings through your browser preferences. Most browsers allow you to view, delete, and block cookies. Please note that blocking strictly necessary cookies will prevent you from logging into your 66cv account. For analytical and functional cookies, opting out will not affect your ability to use the core platform.

66cv takes data security seriously and implements a range of technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

• SSL/TLS Encryption: All data transmitted between your device and the 66cv platform is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Password Hashing: Account passwords are stored as cryptographic hashes and are never stored or transmitted in plain text. 66cv staff cannot view your password.
• Access Controls: Access to personal data within 66cv's internal systems is restricted on a need-to-know basis. Staff members are granted only the minimum permissions required for their role.
• Audit Logging: All access to sensitive player records within our internal systems is logged for security auditing purposes.
• Secure Infrastructure: The 66cv platform is hosted on infrastructure maintained with regular security patching, firewall protection, and intrusion detection systems.

Despite these measures, no online platform can guarantee absolute security against all possible threats. You also have a responsibility to protect your account by using a strong, unique password and not sharing your login credentials with anyone. If you suspect your account has been compromised, contact [email protected] immediately.

66cv retains personal data for the periods set out below. After the applicable retention period expires, data is securely deleted or anonymised.

If you request account closure, your account will be deactivated and your personal data will be retained only for the periods specified above before being permanently deleted. Active marketing preferences will be suppressed immediately upon account closure.

As a user of the 66cv platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days.

• Right of Access: You have the right to request a copy of the personal data we hold about you. We will provide this in a clear, readable format.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account details such as your email or phone number, you may be able to update these directly in your account settings.
• Right to Erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected. Note that we may be unable to comply fully where retention is required by law (e.g., financial records), but we will delete all data not subject to a legal retention obligation.
• Right to Restriction: You may request that we restrict the processing of your data in certain circumstances, for example while a dispute about data accuracy is being resolved.
• Right to Data Portability: Where processing is based on consent or contractual necessity, you have the right to receive your personal data in a structured, machine-readable format for transfer to another service.
• Right to Object: You have the right to object to processing carried out on the basis of our legitimate interests, including for fraud prevention profiling or analytics. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications, non-essential cookies), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

The 66cv platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will immediately suspend the associated account and delete all related personal data.

If you are a parent or guardian and believe that a minor has created an account on the 66cv platform using your details or their own, please contact us immediately at [email protected]. We take underage access extremely seriously and will act on all such reports without delay.

The 66cv platform may contain links to third-party websites or services, such as game providers or payment partners. These third-party sites operate independently of 66cv and have their own privacy policies. 66cv accepts no responsibility for the privacy practices of third-party websites and recommends that you review the privacy policy of any external site you visit.

The presence of a link to a third-party website on the 66cv platform does not constitute an endorsement of that site or its data practices.

66cv reserves the right to update this Privacy Policy at any time. When material changes are made, we will notify registered players via email or an on-platform notification prior to the changes taking effect. The updated policy will be published on this page with a revised effective date at the top.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. Your continued use of the 66cv platform after any update constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you must stop using the platform and may request account closure by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 66cv handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week.

Support email (plain text — not a link): [email protected]

When submitting a data-related query, please include your registered account username and describe your request clearly. For data rights requests, include "Data Rights Request" in your subject line to ensure prompt routing to our data team.